If the information displayed on MySejahtera’s e-certificate for vaccination is inaccurate, the vaccination card can be temporarily replaced.
According to a tweet from MyHealth, Malaysia’s Ministry of Health, two doses of the vaccine have been administered, but MySejahtera has not yet updated its e-certificate of vaccination, which people can help through Helpdesk. During this time, the vaccine card can be temporarily replaced.
A vaccination card is a card that shows the date, serial number and location of the two doses of vaccine.
MySejahtera Helpdesk provides help for people who have problems with their e-certificates for vaccination. Information will be updated within 1 to 2 weeks after the request is received.
Those who need it can go to MySejahtera, go to Helpdesk, and select option M, Saya Telah Divaksin Tetapi Maklumat vaksinasi Saya Belum Dikemaskini di Laman Vaksin Saya. Then you need to fill in your MySejahtera ID such as phone number or email. The information can be submitted upon completion.
Many people complained on the Ministry’s MyHealth tweet that they had reached out to Helpdesk for help more than 10 times, but had received no news or updates.
