According to the announcement made by unifi, the billing date for unifi Home and SME customers will be adjusted to the 28th day of the month for bills previously issued. If your unifi bill is not on the 28th, you will not be affected in any way.
If your unifi bill is on the 28th of the month, your bill date will be adjusted from the 28th to the 22nd from February 2022 onwards. This means that your bill that would have been issued from January 28 to February 27 will be issued earlier than February 22.
Unifi users don’t have to worry about losing 6 days because unifi will calculate the bill in days. The original 31-day bill is reduced to 25 days, then the monthly fee will also be reduced. The 31-day bill will be reintroduced from the next month, which is from the 22nd of the month to the 21st of the next month.
To give an example to make it easier for the customer concerned, the original monthly bill of RM139 will only be paid at RM112.10 in the month of adjustment and will return to normal again in the following month.
unifi will notify customers via SMS, email, myunifi APP, etc. Customers will be notified by SMS within 5 days of the bill being sent out, and customers will be notified by email, myunifi APP or unifi Portal within 7 days. As for paper bills, they will be sent out within 7 days.
