Attention! When using RFID to pay tolls at the toll booths, you must keep a distance of at least 5 meters from the vehicle in front of you, otherwise you may be paying the toll for the other party!
North-South Road from Penang to Johor will support RFID toll payment from January 15, 2022. Many avenue users are complaining about the shortcomings of RFID, which includes the system is not sensitive, RFID lane long queues and other situations. The most dissatisfied road users are often too close to the vehicle in front of them, and then mistakenly help the vehicle in front of them to pay the toll.
Road users often complain about the shortcomings of RFID on the network, the most common shortcomings are too close to the car in front of you and mistakenly help the car in front to pay the toll, but they can not pass. In the end, they are forced to move to other lanes to pay the toll by Touch ‘n Go Card.
If you have read the notices posted at the toll booths, you will find that they clearly require vehicles to stay at least 5 meters away from the toll booths to avoid paying the toll for the car in front of you. If you are a SmartTAG user, you also need to keep a distance from the car in front of you, otherwise you will pay the toll for the car in front of you by mistake.
Touch ‘n Go has recently issued a letter advising vehicles that have been installed with RFID not to use other channels to pass through, or there may be a situation where the toll is deducted twice. If you find that the toll is deducted twice, you can apply to Touch ‘n Go to claim back the overpaid toll.
