According to Maybank, there are 3 ways to replace a Debit Card that has expired or is about to expire – directly through the Maybank2u online service, through the bank’s Kiosk and through the bank’s counter.
Each Debit Card has an expiration date, which means that the Debit Card can only be used until that expiration date, after which it will automatically expire. People are urged to replace their Debit Card before the expiration date to avoid disruption of withdrawals and swipes.
To know the expiration date of your Debit Card, you can check the front of your Debit Card and you will see a VALID THRU and a set of numbers such as 01/22, 07/22, etc. 01/22 means it is overdue in January 2022 and 07/22 means it is overdue in July 2022.
Replacement through Maybank2u online
Step 1: Login to Maybank2u.
Step 2: Click on SETTINGS and select CARDS.
Step 3: Under Manage Debit Cards, select Debit Card – Replace, Activate & Block, and then select Replace Card.
Step 4: Follow the instructions to complete the Debit Card replacement.
Step 5: You will receive your Debit Card in the mail within 9 business days.
Step 6: You can activate your new Debit Card via Maybank2u or by visiting your nearest Maybank ATM.
Replacement through Maybank Kiosk
Step 1: Insert the old Debit Card / ATM.
Step 2: Enter the old Debit Card / ATM PIN.
Step 3: Insert the Debit Card.
Step 4: Perform fingerprint verification.
Step 5: The new Debit Card / ATM will come out.
Step 6: Receive your new Debit Card / ATM and receipt.
Step 7: Finish.
Replacement through Maybank Counter
Maybank branches will be open until 6:00 p.m. for Debit Card replacement, so please remember to bring your old Debit Card with you when you visit the Maybank counter to replace your Debit Card.
