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KFC Malaysia launched “quality taste guarantee” policy !

08/06/2022

For fast food or fried chicken lovers, it’s really very unpleasant to get fried chicken full of expectation that turns out to be not as satisfying as you thought, which seriously affects the mood of the eaters! In response, KFC recently launched a new service

A few days ago, KFC Malaysia launched the “quality taste guarantee” policy, if consumers are not satisfied with the purchase of fried chicken, you can scan the QR code on the table in the KFC store and fill out the form, as long as you finish entering your name, phone number, and the reason you want to replace it, you can get the same amount of fried chicken!

It is important to note that consumers cannot replace fried chicken that they have already eaten.” The “Guaranteed Quality Taste” policy only applies to fried chicken that has not been eaten or has only been eaten in small portions. In addition, this policy is limited to dine-in, DiveThru and takeaway, and does not apply to takeaway platforms such as FoodPanda, ShopeeFood, GrabFood, AirAsia Food, etc.

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