When users log in to their Internet Banking Account, the user’s avatar and security phrase will appear. If you find that the avatar is diffenrent from what you chose, and the security phrase that appears is not yours, you should be cautions.
If you encounter this issues, you should stop logging in to your account and do not enter your password. Because it may occurs that you entered the wrong website or your account have been hacked.
Additoanly, please double check if the URL is correct before you log in to your bank account. If you find that the URL is correct but the avatar and security phrase is incorrect, do report this issues to the customer service of your bank. You should always take extra cautions when you deal with banking to avoid cyber scammer.
