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Maybank implements new measures on October 20, 12-hour wait to activate Secure2u on new devices!

17/10/2022

Attention all Maybank users! A 12-hour activation period will be required before Secure2u can be activated on new devices, and the new policy will be effective from 20 October 2022.

 

According to the news issued by MAE Bank (Maybank), as part of the effort to strengthen the security system of internet banking, Secure2u for MAE APP will have a 12-hour activation waiting period to avoid unauthorized transactions.

 

When users enable Secure2u in MAE APP for the first time, they need to wait for 12 hours before the Secure2u feature will be activated. When a user enables Secure2u on a new device, there is also a 12-hour activation waiting period before the Secure2u feature can be activated and used.

 

When activating Secure2u, users will receive a push message on their Maybank2u and MAE APP, Maybank will also notify users via SMS and email about Secure2u activation.

 

How to activate Secure2u in MAE APP

Step 1: Open MAE APP and click on Secure2u under Quick Actions section.

Step 2: Click Activate Now.

Step 3: Confirm the cell phone number and enter the OTP received by SMS.

Step 4: Enter the ID number and confirm the device name.

Step 5: Finish.

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