In the car installed RFID Tag, but in the road through the toll booths when the system is always unable to read your vehicle information, you may have made 5 kinds of mistakes!
Many people have complained that their cars after the installation of RFID Tag, but still can not pass the toll station. This causes them to have to back up several times to move forward or use other lanes to pay the toll. If you are facing a similar problem, you may have made 5 kinds of mistakes.
1. The Insulation Factor
According to TNG RFID, heat shielding film with metal content may affect the reading of RFID tags. If you install a metal-based heat shield on the windshield of your car, the metal content may interfere with the reading of RFID tags. Citizens are urged to visit nearby RFID TFitment Centres for testing.
2. Insufficient distance from the body
RFID Tag must be kept at least 5cm away from the metal body, this is to avoid the metal body to affect the RFID Tag reading. If you install the RFID Tag too close to the metal body, then you may face problems in paying the toll.
3. RFIG Tag appears broken
When installing the RFID Tag to ensure that the RFID Tag does not appear broken. But generally on the RFID Tag will not appear broken problem. According to the information issued by the relevant authorities, RFID Tag has a 5-year life, can withstand high temperatures and rain.
4. eWallet balance is insufficient
If you face the problem of insufficient balance of Touch ‘n Go eWallet at the time of customs clearance, you will be able to get an accommodation, that is, you can pass through the toll station. This measure is to avoid long queues at the toll booths.
However, it is important to note that the car owner must top up the Touch ‘n Go eWallet after receiving the accommodation, and the relevant toll will be deducted directly after the top-up. If the car owner does not top up the Touch ‘n Go eWallet, the eWallet will be frozen, terminated and blacklisted.
5. Speed too fast
Under the RFID system, vehicles can pass at a speed of 30 km/h. Drivers should try not to slam on the brakes until just before the fence, which may cause the RFID system to fail to read your RFID Tag in the first place.
If you continue to face the problem of not being able to read RFID Tag, you can visit the nearby RFID TFitment Centres for testing.
List of RFID TFitment Centres: https://rfidregister.touchngo.com.my/fitment-centres
